Privacy

BN88 Privacy Policy – How We Protect Your Data

Your privacy matters to us. This policy explains exactly what data bn88 collects, why we collect it, how we use it, and the steps we take to keep it safe for every Bangladesh player on the platform.

Last updated: January 2025

How BN88 Keeps Your Data Safe

BN88 was built for Bangladesh players who want a platform they can trust. That trust starts with how we handle your personal information — carefully, transparently, and only for the purposes you would expect.

SSL Encryption

Every connection to the bn88 platform is protected by SSL encryption. Your login details, payment information, and personal data are transmitted securely at all times — no exceptions.

No Data Selling

BN88 does not sell, rent, or trade your personal data to third parties for marketing or advertising purposes. Your information stays within the bn88 ecosystem and is used only to operate your account.

Minimal Data Collection

BN88 collects only the data that is genuinely necessary to run your account, process payments, and comply with platform security requirements. We do not collect data for the sake of it.

Payment Privacy

BN88 never stores your bKash, Nagad, or Rocket PIN or login credentials. All payment transactions are handled directly through the payment provider's secure interface. We only see the transaction result.

Your Rights

You have the right to access, correct, or request deletion of your personal data held by bn88. Submit a request through the support team and we will respond within 30 days.

Cookie Transparency

BN88 uses cookies to keep you logged in, remember your preferences, and improve platform performance. We do not use third-party advertising cookies. You can manage cookie settings from your browser at any time.

Summary: BN88 collects only the data needed to run your account and process payments. We do not sell your data. We protect it with SSL encryption and strict access controls. You can request access to or deletion of your data at any time by contacting support.

1 Introduction

This privacy policy explains how bn88 collects, uses, stores, and protects the personal data of players who register and use the bn88 platform. It applies to the bn88 website, mobile application, and all related services. By creating a bn88 account or using the platform, you agree to the practices described in this policy.

BN88 is committed to handling your personal data responsibly. We understand that Bangladesh players value their privacy, and we have built our data practices around that expectation. This policy is written in plain language so you can understand exactly what happens to your information — no legal jargon designed to obscure what we actually do.

This policy should be read alongside the bn88 Terms and Conditions. If you have any questions about how bn88 handles your data, contact the support team at [email protected].


2 Data We Collect

BN88 collects personal data in two ways: information you provide directly when registering or using the platform, and information collected automatically as you use the service.

Information you provide:

  • Full name as it appears on your national ID or passport
  • Date of birth (for age verification purposes)
  • Email address
  • Mobile phone number
  • bKash, Nagad, or Rocket account number (for payment processing)
  • Identity documents submitted for verification (national ID, passport)
  • Communications you send to bn88 support

Information collected automatically:

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited and time spent on the platform
  • Game activity, bet history, and session duration
  • Cookie and session data (see Section 7)

Why we collect this: Each piece of data serves a specific purpose — identity verification, payment processing, fraud prevention, or platform improvement. BN88 does not collect data speculatively or for purposes unrelated to operating your account.


3 How We Use Your Data

BN88 uses the personal data we collect for the following purposes:

Purpose Data Used
Account registration and management Name, email, phone number, date of birth
Age and identity verification Date of birth, national ID or passport
Processing deposits and withdrawals Mobile banking account number, transaction records
Fraud detection and prevention IP address, device data, betting patterns, login history
Customer support Name, email, account history, support communications
Responsible gaming monitoring Betting history, session data, deposit and withdrawal patterns
Platform improvement Anonymised usage data, page visit data
Promotional communications (opt-in only) Email address, phone number

BN88 does not use your personal data for purposes beyond those listed above without first obtaining your explicit consent. If we wish to use your data for a new purpose, we will notify you and give you the opportunity to opt out before any such use begins.


4 Legal Basis for Processing

BN88 processes your personal data on the following legal grounds:

  • Contract performance: Processing your registration data, payment data, and account activity is necessary to provide the bn88 service you have signed up for.
  • Legal obligation: BN88 is required to verify player identity and maintain certain records to comply with anti-money laundering and responsible gaming obligations.
  • Legitimate interests: BN88 processes device and usage data to detect fraud, protect the platform, and improve the service for all players.
  • Consent: Where we send promotional communications, we do so only with your explicit opt-in consent. You can withdraw this consent at any time.

Withdrawing Consent: If you have opted in to marketing communications and wish to stop receiving them, contact bn88 support or use the unsubscribe link in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.


5 Data Sharing

BN88 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

  • Payment processors: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals. BN88 does not share more data than is required for each transaction.
  • Identity verification providers: When you submit identity documents, they may be processed by a third-party verification service operating under strict data protection obligations.
  • Fraud prevention services: BN88 may share device and behavioural data with fraud detection partners to protect the platform and all players.
  • Game providers: Live game providers such as those operating Vivo Live and HRG Live may receive your player ID and game activity data to operate the games. They do not receive your full personal profile.
  • Legal authorities: BN88 will disclose personal data to law enforcement or regulatory authorities if required to do so by law or valid legal process.

Third-Party Standards: All third parties who receive bn88 player data are required to handle it in accordance with applicable data protection standards. BN88 does not share data with parties who cannot demonstrate adequate data protection practices.


6 Payment Data

BN88 takes the security of payment data particularly seriously. When you make a deposit or request a withdrawal via bKash, Nagad, or Rocket, the transaction is processed directly through the payment provider's secure interface. BN88 does not have access to your mobile banking PIN, password, or full account credentials at any point.

BN88 stores only the information necessary to link a payment to your account — specifically, the mobile number associated with your payment account and the transaction reference number. This data is stored securely and is used only to verify payments and process withdrawals.

Security Reminder: BN88 will never ask for your bKash, Nagad, or Rocket PIN via email, live chat, or any other channel. If anyone claiming to be from bn88 asks for your mobile banking credentials, do not provide them and report the contact to support immediately.

All payment records are retained for a minimum of five years in accordance with financial record-keeping requirements. After this period, payment records are securely deleted unless there is an ongoing legal or regulatory reason to retain them.


7 Cookies

BN88 uses cookies — small text files stored on your device — to operate the platform effectively. Cookies allow bn88 to keep you logged in between sessions, remember your language and display preferences, and monitor platform performance.

BN88 uses the following types of cookies:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking the platform.
  • Preference cookies: Store your display and language preferences so you do not need to reset them each visit.
  • Analytics cookies: Collect anonymised data about how players use the platform — which pages are visited most, where players encounter errors, and how long sessions last. This data is used to improve the platform and is not linked to your personal identity.

BN88 does not use third-party advertising cookies or tracking pixels. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies will affect your ability to use the platform.


8 Data Retention

BN88 retains your personal data for as long as your account is active and for a period after account closure as required by our legal and regulatory obligations. The following retention periods apply:

Data Type Retention Period
Account registration data Duration of account + 5 years after closure
Identity verification documents Duration of account + 5 years after closure
Payment and transaction records 5 years from the date of each transaction
Betting and game history Duration of account + 2 years after closure
Support communications 3 years from the date of each communication
Anonymised analytics data Indefinitely (no personal identifiers retained)

After the applicable retention period, personal data is securely deleted or anonymised. BN88 does not retain personal data beyond the periods set out above unless required to do so by law or ongoing legal proceedings.


9 Data Security

BN88 implements a range of technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the bn88 platform
  • Encrypted storage of sensitive personal data including identity documents
  • Strict access controls — only authorised bn88 staff with a legitimate need can access player data
  • Regular security audits and penetration testing of the platform
  • Two-factor authentication options for player accounts
  • Automated monitoring for suspicious login activity and account access

Data Breach Response: In the unlikely event of a data breach that affects your personal data, bn88 will notify affected players as quickly as possible and take immediate steps to contain the breach and prevent further unauthorised access.

While BN88 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and do not share your login credentials with anyone.


10 Your Rights

As a bn88 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the bn88 support team at [email protected]. BN88 will respond to all data rights requests within 30 days.

  • Right of access: You can request a copy of the personal data bn88 holds about you at any time.
  • Right to rectification: If any of your personal data is inaccurate or incomplete, you can request that it be corrected.
  • Right to erasure: You can request that bn88 delete your personal data. Note that we may be required to retain certain data for legal or regulatory reasons even after an erasure request.
  • Right to restrict processing: You can ask bn88 to limit how we use your data in certain circumstances.
  • Right to object: You can object to bn88 processing your data for direct marketing purposes at any time.
  • Right to data portability: You can request a copy of your data in a structured, machine-readable format.

Identity Verification for Data Requests: To protect your privacy, bn88 will verify your identity before processing any data rights request. This is to ensure that we do not disclose or delete data in response to a request from someone other than the account holder.


11 Children

The bn88 platform is strictly for adults aged 18 and above. BN88 does not knowingly collect personal data from anyone under the age of 18. If we discover that a player is under 18, the account will be closed immediately and all personal data associated with the account will be deleted.

If you believe that a minor has registered a bn88 account, please contact support at [email protected] immediately. BN88 takes underage gambling extremely seriously and will act on all such reports without delay.


12 Changes to This Policy

BN88 may update this privacy policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email and display a prominent notice on the platform at least 7 days before the changes take effect.

The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically. Continued use of the bn88 platform after the effective date of any changes constitutes acceptance of the updated policy.


13 Contact

If you have any questions about this privacy policy, wish to exercise your data rights, or want to raise a concern about how bn88 handles your personal data, please get in touch with the support team:

BN88 aims to respond to all privacy-related queries within 5 business days and to complete all data rights requests within 30 days of receipt. If you are not satisfied with our response, you have the right to escalate your complaint through the formal dispute resolution process — details are available from the support team on request.

We're here to help: Privacy questions are handled with the same care and urgency as any other support request. If something in this policy is unclear or you want to know more about how a specific piece of your data is used, just ask — we will give you a straight answer.

Join BN88 Today

Your Data Is Safe — Now Enjoy the Games

BN88 protects your privacy so you can focus on what matters — playing great games, claiming your welcome bonus, and withdrawing your winnings fast via bKash or Nagad.

18+ only. Play responsibly. Responsible Gaming